Privacy policy

INTRODUCTION

1. This privacy policy sets out how 3D Farmer GmbH, Klosterstrasse 17, 8406 Winterthur, Switzerland (CHE-492.810.492) uses and protects information that you give when you use this website.

2. We are committed to ensuring that your privacy is protected at all times. Any information that you provide will be handled in accordance with this privacy policy.

3. We may change this privacy policy from time to time by updating this page and so you should check it regularly to ensure that you are happy with any changes.

PERSONAL INFORMATION WE COLLECT WHEN YOU VISIT OUR WEBSITE

4. When you visit our website, we'll automatically collect certain information about the device you are using to access it. This will include information about the website browser you are using and the IP address of your internet connection. We may also identify your device with a unique, randomly generated, identifier.

5. As you browse our website we'll continue to collect information about the website pages that you look at during your visit, how long you visit them, and what links you click on each page. We may also record what keywords you used to locate our website and what third-party website referred you to our website.

6. The information we collect about you is referred to as Device Information. It's not personally identifiable to you (for example, we don't collect or associate your name or address with this Device Information) and it's not stored on our systems for any longer than we need to store it in order to allow you to use our website for the purposes in which it is intended.

7. We collect Device Information from you using Cookies. These are small data files that are placed on the browser you use, on your device, to visit the website. Cookies often include an anonymous and unique identifier (so we know it's your device).

8. Certain cookies are placed on our website in order to make it work. For example, when you add items to the shopping basket/cart we need to store this information on a cookie. Where cookies we place on your computer are:

- Not identifiable to you as a living person, and
- Only placed in order to fulfil the inherent functions of an ecommerce website

we won't ask for your permission before we place them.

9. We may, from time to time, use cookies placed by third party companies to track and monitor you as you visit the website. Sometimes, these third party cookies may include information which might, indirectly, identify you as a living person. Where we do so, we'll always ask for your consent before we place those cookies.

10. We may, from time to time, also collect information about your actions on the website and record those actions in log files. This data will include your IP address and may include the device that you are using, the browser that you are using, your internet service provider and be attached to date and time stamps. We'll only include this information for as long as necessary.

PERSONAL INFORMATION WE COLLECT WHEN YOU MAKE A PURCHASE OR REGISTER FOR AN ACCOUNT

11. When you use our website to make a purchase of one of the goods or services that we offer for sale, or when you register for an account on our website (without making a purchase) or when you subscribe for our newsletter, you may be asked to provide certain personal information about you.

12. Such information we collect may include:

- Your name
- Your address
- Your contact information (like your telephone number or email address)
- Your date of birth

13. When you make a purchase on our website you may also be asked to enter your credit or debit card or other payment method details. You may be redirected to a 'payment gateway' website to enter your card pr other payment details, or you might be asked to enter these directly onto our website.

14. Your full credit or debit card details are never stored on any databases we hold. You may be asked if you want to 'store' your purchase information for faster checkout at a later date, where you do store this information the full card information is never stored on any databases we hold. Instead we send the full information to our payment processor, who then send back a secure 'token' which we then use to place future purchases. To help you identify stored cards, we may store the last 4 digits of the card, the type of card (e.g. Visa or MasterCard) and the expiry date.

Where you wish, you can always delete a stored card within your customer account.

15. We call this data Personal Information.

HOW WE USE PERSONAL INFORMATION AND DEVICE INFORMATION

16. We use Device Information we collect in order to help us screen for potential risk and fraud, to improve and optimize our website (by generating data about how our customers browse and interact with our website) and to analyze the success of our marketing and other advertising campaigns.

17. We use Personal Information that we collect to fulfil any order that you place and to communicate with you as one of our customers, potential customers or newsletter recipient. We may also use this information to screen for potential risk and fraud.

18. We may, from time to time, provide you with information or advertising relating to the products and services that we provide, unless you have objected to the use of your Personal Information for this purpose.

SHARING YOUR PERSONAL INFORMATION AND DEVICE INFORMATION

19. We will share Personal Information and Device Information with third parties in their capacity as a data processor on our behalf. We'll only share your information with third parties in so far as they assist us with using your information (for example IT providers, cloud storage providers, third-party payment providers, third-party analytics services providers).

20. We may also share your Personal Information and Device Information in order to comply with applicable laws and regulations or to respond to any lawful request for information we receive, or to otherwise protect our rights.

21. Certain recipients of Personal Information may be within Switzerland, but they may be located in any country world-wide. In particular, you must expect your data to be transmitted to countries of the EU, EF-TA and/or EEA, the UK and the USA where some of our data processors are located. If a recipient is located in a country without adequate statutory data protection, we require the recipient to undertake to comply with appropriate data protection standards (for this purpose, we use the revised European Commission’s standard contractual clauses, which can be accessed here: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj), unless the recipient is subject to a legally accepted set of rules (like the Swiss-U.S. Data Privacy Framework or the EU-U.S. Data Privacy Framework) to ensure data protection, unless we can rely on an exception. An exception may apply, for example in case of legal proceedings abroad, but also in cases of overriding public interest or if the performance of a contract requires disclosure, if you have consented or if data has been made available generally by you and you have not objected to the processing.

RE-MARKETING AND BEHAVIOURAL ADVERTISING

22. We may, from time to time, share your Device or Personal Information to provide you with targeted advertisements or marketing communications we believe might be of interest to you. This may include sharing some of your information with third party networks such as Google, Bing or Facebook.

DO NOT TRACK

23. Our website does not alter it's data collection and use practices when we see a Do Not Track signal from your browser.

RETENTION PERIODS OF YOUR PERSONAL INFORMATION

24. We process and retain your Personal Information as long as required for the performance of our contractual obligation and compliance with legal obligations or other purposes pursued with the processing, i.e. for the duration of the entire business relationship (from the initiation, during the performance of the contract until it is terminated) as well as beyond this duration in accordance with legal retention and documentation obligations. Personal Information may be retained for the period during which claims can be asserted against our company or insofar as we are otherwise legally obliged to do so or if legitimate business interests require further retention (e.g. for evidence and documentation purposes). As soon as your Personal Information is no longer required for the above-mentioned purposes, it will be deleted or anonymized to the extent possible. In general, shorter retention periods of no more than twelve months apply for operational data (e.g. system logs).

YOUR RIGHTS

25. In accordance with and as far as provided by applicable law (as is the case where the GDPR is applicable), you have the right to access, rectification and erasure of your Personal Information, the right to restriction of processing or to object to our data processing, in particular for direct marketing purposes, for profiling carried out for direct marketing purposes and for other legitimate interests in processing in addition to right to receive certain Personal Information for transfer to another controller (data portability). Please note, however, that we reserve the right to enforce statutory restrictions on our part, for example if we are obliged to retain or process certain data, have an overriding interest (insofar as we may invoke such interests) or need the data for asserting claims. If exercising certain rights will incur costs on you, we will notify you thereof in advance. We have already informed you of the possibility of withdrawing consent for advertising notifications. Please further note that the exercising of these rights may be in conflict with your contractual obligations, and this may result in consequences such as premature contract termination or involve costs. If this is the case, we will inform you in advance unless it has already been contractually agreed upon.

26. In general, exercising these rights requires that you are able to prove your identity (e.g. by a copy of identification documents where your identity is not evident otherwise or can be verified in another way). To assert these rights, please contact us at the addresses provided at the end of this privacy policy.

27. In addition, every data subject has the right to enforce his/her rights in court or to lodge a complaint with the competent data protection authority. The competent data protection authority of Switzerland is the Federal Data Protection and Information Commissioner (http://www.edoeb.admin.ch).

GENERAL TERMS

28. This privacy policy may be updated from time to time, in order to reflect changes to our business practices or for other operational or legal reasons.

29. For more information please contact us using the details below.

3D Farmer GmbH (CHE-492.810.492)
Klosterstrasse 17
8406 Winterthur
Switzerland
Email: contact@3d-farmers.com
Telephone: +41 77 520 02 87